Curious about travel these days? Our guests and members share insights on their recent visit to Grand Solmar Land’s End and Playa Grande Resort.
Dear Members, Residents & Guests,
We are excited to share that after receiving authorization from the Baja California Sur state government, Solmar Hotels & Resorts is officially open and ready for your return. While it’s been quiet around here without you, we have been diligently preparing for your return by implementing new, enhanced safety and sanitation measures, adjusting processes and amenities to ensure your well-being, and training our staff so that your experience remains as amazing as it always has been.
Safety & Sanitation
Our new safety & cleanliness procedures are extensive to ensure your well-being while staying with us. From arrival to departure, no area or detail has been left uncovered and we want you to rest assured that we’ve thought of everything.
Our team is well prepared after undergoing extensive training on the new safety and cleanliness protocols during this time apart, while ensuring that our commitment to service excellence will remain untouched. From personal protection gear to daily health checks, our employees are ready for the return of guests and members.
Members, Residents and Guests
Your well-being is our top priority and so we appreciate your understanding of new procedures and amenities in place such as distancing measures and less capacity in certain areas, adjusted operation schedules, antibacterial stations, temperature checks, increased cleaning frequencies, to name a few.
Enhanced cleaning procedures in housing keeping is essential, which is why we have updated our products to hospital-grade quality, incorporated new technologies to ensure all spaces are sanitized well, removed unnecessary decor items to reduce the possibility of transmission, and adjusted check-in times to provide enough time for thorough cleanings between stays.
Food & Beverage
While our gastronomy offering remains unmatched, you’ll notice some adjustments to the experience including staff wearing face masks and safety goggles, modified floor plans to respect social distancing and reduced capacity, new practices at buffet-style restaurants to avoid self-serving, increased cleaning frequencies and adjusted procedures to provide contactless room-service.
Among the adjustments you’ll notice in the common areas include increased spacing between lounge chairs for best distancing among guests in the pool area, antibacterial stations placed throughout, continuous cleaning and disinfecting of spaces, information signage to serve as reminders, employees using face masks and safety goggles at valet parking and luggage stations, temperature taking stations, acrylic sneeze guards at check-in and more. For members’ convenience, masks are not required in open common areas like pools and hallways. However, members, residents and guests are required to wear masks in closed common areas like spa lobbies, restaurants (before being seated and when walking around the restaurant), etc.
Los Cabos Destination Measures
When it comes to Mexico, Los Cabos has always been a leader especially in providing a safe and welcoming environment for its visitors. This has been no different throughout the COVID-19 pandemic, with the Tourism Board providing continuous updates on their website. Most recently, the destination was one of the first to obtain the Safe Travels Seal from the World Travel and Tourism Council (WTTC), demonstrating a stamp of approval in hygiene and sanitary measures from the organization whose guidelines are based on other important international standards from top institutions such as the World Tourism Organization and the Center for Disease Control and Prevention.
At the San Jose del Cabo International Airport (SJD), enhanced safety measures and cleaning procedures are already being applied to prevent the spread of COVID-19 infections and ease customer concerns, while keeping air travel safe. These measures are in accordance with Mexico’s Health Department, the Federal Aviation Agency (AFAC) and the Airports Council International (ACI). Among the measures you will notice include infrared thermometers, thermographic cameras, informative signage, social distancing requirements, sanitizations stations, individual protection measures such as plexiglass shields, as well as increased disinfection of spaces especially in highly frequented areas and high-touch surfaces. For more information visit the Grupo Aeroportuario Del Pacifico’s website, the management company of 14 airports across the Pacific coast. https://www.aeropuertosgap.com.mx/en/
On June 15, Los Cabos finally opened its beaches after implementing new protocols and distancing measures. Informational signage has been placed throughout as reminders of capacity regulation and proper distribution of gatherings. Local authorities, civil protection and additional lifeguard services in some areas are in place to assure a safe return and the safe enjoyment of the areas.
While guests and members always have the option of coordinating airport transfers directly with the resorts, the destination has applied additional measures with local transportation partners including: continuous cleaning after each shift and customer use, wearing face masks during transfers and requesting that passengers only use the backseat to increase distancing.
Tours & Attractions
Tours & attractions may also feel a bit different for the time being, including hosting smaller groups to avoid crowds and permit safe distancing. Staff will have their health closely monitored, while also wearing personal protection gear and using sanitizing gel at all times.
Adding to its already impressive roster of accolades, Grand Solmar Land’s End Resort & Spa has reached another milestone having recently received a Five Star rating by Expedia. Set on the southernmost point of the Baja Peninsula with breathtaking views of the Pacific Ocean, Grand Solmar Land’s End Resort & Spa has become renowned for the luxe experience it offers to guests, which is complemented by attentive personnel who assure expectations are always exceeded.
Among the requirements for a resort to achieve a Five Star rating by Expedia includes gourmet dining, health clubs with personal trainers, luxurious spas, cultural activities, and children’s day camps. Guestroom décor are often elegant noted by the high-quality fabrics used throughout, innovative electronic features, oversized bathrooms featuring marble and custom-built features, among other elements.
Grand Solmar Land’s End Resort & Spa certainly meets these requirements and more. It’s location alone sets the tone for an exclusive experience with ultimate privacy created by the natural desert landscape of massive surrounding boulders that create a cove-like setting with a stretch of private beach. Among the resorts’ favored areas is its signature restaurant, La Roca, considered one of the best restaurants in Mexico offering Baja-style cuisine and alfresco seating to better take in the breathtaking views of the Pacific Ocean. The Sea Spa features seaside cabanas for rejuvenating and healing treatments. Also available to guests is an expansive fitness center with daily classes and personal trainers on hand. Children are also overjoyed when entering the impressive Kid’s Club that resembles a treehouse and offers a variety of interactive games, movies and workshops.
The resort’s expansive suites are also unmatched, presenting guests with luxurious spaces and deluxe amenities including full kitchen with marble counters and stainless-steel appliances, in-villa dining and spa services, Murphy beds, private terraces, separate sitting areas, and spacious bathrooms.
Grand Solmar Land’s End Resort & Spa was most recently named as one of the best hotels in Mexico by the TripAdvisor Traveler’s Choice Awards and the US News & World Report. Now is the ideal time to visit Grand Solmar Land’s End Resort & Spa to partake in whale watching, an experience that can even be had from the resort. Rates begin at USD $719. For more information about Grand Solmar Land’s End Resort & Spa and to make a reservation, visit www.grandsolmarresort.com.
Choosing your perfect Cabo hotel just got harder. Solmar Hotels & Resorts has two new luxury properties in Cabo, Grand Solmar at Rancho San Lucas and Grand Solmar The Residences at Rancho San Lucas.
Grand Solmar at Rancho San Lucas
Escape to serenity at Grand Solmar at Rancho San Lucas. The resort sits on the Pacific coast, where the beachfront property has everything you need to enjoy the water, including two pools, a mini water park, and a salt water lagoon. Kids make their own fun at the Kids Club, allowing grownups to enjoy the spa, golf, tennis, biking, hiking, and more. When you get hungry, downtown Cabo is close by, or stay on the property to enjoy dining at the restaurant or in your villa. Suites offer plenty of room and ocean views to start and end your day with a glimpse of natural beauty.
Grand Solmar The Residences at Rancho San Lucas
Pools and palm trees, the ocean and desert…these will form the basis of your vacation memories when you stay at Grand Solmar The Residences at Rancho San Lucas. Private cabanas on the beach make the Pacific Ocean all yours. Spa cabanas on the beach add soothing treatments to the sound of the ocean. The ocean is the source of the fresh seafood featured at La Roca restaurant, where you can dine within view of the waves, or choose to enjoy an intimate, private dinner in your suite. Leave the water for a day to enjoy golf, tennis, biking, hiking, horseback riding, and exploring the small villages of Los Cabos.
The new Solmar Hotels & Resorts will be taking reservations starting with the Christmas holiday in December 2017. That gives you plenty of time to choose the right Solmar Hotels & Resorts property and to give yourself the gift of a holiday escape to Cabo San Lucas.
Pre-Arrival Confirmation As a Fixed Week Owner, did you know you have the flexibility to visit your home resort at a different time? If you are not planning to visit during your fixed week, just give Member Services a call. You can learn about all the options available to travel during a different time of the year. This benefit was designed to help you use your membership to the fullest. If you cannot make it during your pre-reserved time, or don’t plan on using your reserved week, contact us and let us help you reserve a different time of year or review your other options. firstname.lastname@example.org Internal Banking Reminder The deadline for banking your week internally is fast approaching. Don’t let the date pass without making a decision. As a member, you always have options. Please call and make a plan for 2017. Even if you don’t have specific dates in mind, call and let us know. We can start the planning process so you won’t lose your week. Phone: 1-866-978-2578