As the transition to ResortCom has been completed, and service returns to normal, it is important you make sure all records have been updated and you have all the official channels and payment options on file. We understand that there was a window of time where service was interrupted, and payments were delayed. With payments […]
While many members seem to be aware of scams and the fraudulent offers throughout the vacation ownership world, it is important to take a moment and review new scam types to stay aware and protected. The pandemic has given rise to a few new types of scam introductions. What we mean is the method of […]
July 2021 Dear member, We would like to take a moment to update you on our resorts and destination for those of you with upcoming reservations; we look forward to welcoming you home to Cabo! In June 2021, Los Cabos has seen an adjustment to our state’s alert level for COVID-19. We at Solmar Resorts, […]
Now more than ever it is important to keep your information safe and secure. As the world has moved more towards online platforms over the past decade, this has created new avenues for scammers to gain access to data. There are a number of trending scams that we have identified, just to recap these: The […]
Be aware, Solmar Resorts, Grand Solmar Vacation Club or any of the brands related to Solmar do NOT offer a rental or resale program of any kind! Scammers may pose as resort employees and use similar domain addresses to contact you. While IT at Solmar has detected and worked tirelessly to shut down many of these fake […]
Please be aware of a new scam we have detected. Callers are posing as law firms, or authorities advising members that the resort and or resort group are the subject of a hostile takeover or buyout due to liquidity issues brought on by the economic downturn. Callers claim to have resale options for those who […]
An evolution of a recent scam has come to our attention. The scammers have moved beyond using similar email accounts and even the logo of the Grand Solmar Resort. They are now attempting to look trustworthy and reliable by pretending to be part of the Solmar employment force.