You may have received a communication from ResortCom so far

February 28th, 2022

Dear Members, As we previously announced, effective March 1st, 2022 ResortCom starts operations to give immediate assistance to your requests regarding any financial and billing affairs. For this matter, you must have received an official communication from ResortCom. Please note that in case you did not receive this communication, it is of the utmost importance […]

ResortCom International is ready to start operations!

February 28th, 2022

Dear Member, We hope you and your loved ones are well. As the year progresses, we wanted to reach out with an update on the transition to our new financial and billing services agency, ResortCom International. Your patience and feedback have been greatly appreciated as we finalized the transition. We take your comments and concerns […]

Prompt Measures in Response to CDC’s Request of Viral Tests – Latest update February 15th, 2021

February 15th, 2022

We have gather all the information available, published by official channels for our Members to find accurate answers to their possible questions regarding US CDC and Government of Canada requirements of COVID-19 negative tests before traveling back home. Please be sure to refer to this post periodically to find updates on new measures taken by […]

Frequently asked questions

February 1st, 2022

Dear Member, Below please find frequently asked questions regarding the transition of our financial and billing services agency. If you have any question that is not on this document, please reach out to the Solmar Call Center. RESORTCOM QUESTIONS Q: Do I need to call Trinity to check the status of my last payment? A: […]

More information about New Improvements

January 12th, 2022

Dear Member, As the process to transition our financial and billing services from Trinity Resort Services to ResortCom International is ongoing, we wanted to reach out with some updates. With this change, we understand that additional flexibility will be needed. Please find more details below. Maintenance Fee 2022 New Due DateConsidering the transition, we have […]

Solmar Resorts New Improvements

December 29th, 2021

IMPORTANT INFORMATION Dear Members,  Happy Holidays! We hope you and your family are having a joyful holiday season. As our top priority has always been to provide members with exceptional service in every stage of the membership process, we are reaching out with an update to our billing and invoicing system. To improve our operations, […]

Meaningful Tourism: Your chance to help Los Cabos

October 14th, 2021

Did you know Solmar Hotels & Resorts has founded an association to create a positive impact within the Los Cabos community? Yes, Solmar Foundation has strived for 13 years now bringing a hand to those who need it most in our beautiful destination. Under the premise “A tourist destination is the reflect of its community”, […]

Exclusive for Members: New pre-arrival card!

September 30th, 2021

In order to make your stay even more pleasant, at Solmar Hotels & Resorts Group we have added an easy step before your arrival, to ensure you enjoy your stay from the first minute. Prior to your arrival, you will receive an email displaying the information of your reservation Please verify the accuracy of the […]

Solmar Resorts among Best of the Best on Travelers’ Choice Awards 2021

August 18th, 2021

Being part of the 1% of The Best Resorts in the World, represents a huge achievement for Solmar Resorts. And it is a good news we feel so happy to share with our Members and friends, who will genuinely join our happiness! 2021 Travelers’ Choice Award has included us on their Best of the Best […]

Solmar Hotels & Resorts certified with Protek Destination Assurance by Intertek Cristal

June 11th, 2021

Health, safety and wellbeing have always been of utmost importance for Solmar Hotels & Resorts, but at these times, taking care of our guests’ safety is vital. We feel honored to announce that our resorts have received the Protek Destination Assurance certification issued by the global leaders in systems and services for brand quality, Intertek Cristal. Why is […]